Limiting access to updates and monitoring
Alternative Solutions
We can work with you to implement alternative approaches that meet your security requirements while maintaining critical functionality. Before implementing any of the methods outlined below, please get in touch with our Support Team.
Important Notice Regarding Backend Connectivity
We understand that your security requirements may necessitate limiting or disabling connectivity to our backend services. We fully support your security decisions while wanting to ensure you're aware of the impact on system functionality:
Features Affected by Disconnection:
Automated system updates and security patches
Remote monitoring and alerting capabilities
Automated troubleshooting and support diagnostics
Access to our container and helm chart registries
Disable callbacks to Rancher completely
Firewall Rules (Most Recommended)
Description: Using network firewall rules to control traffic at the network perimeter.
Complete Blocking
# Block all Rancher-related domains using firewall
iptables -I OUTPUT -d master.k3s.getvisibility.com -j DROP
iptables -I OUTPUT -d getvisibility.k3s.getvisibility.com -j DROP
iptables -I OUTPUT -d prod-eu-west-1-starport-layer-bucket.s3.eu-west-1.amazonaws.com -j DROP
iptables -I OUTPUT -d rpm.rancher.io -j DROP
To restore
# Remove the rules (use same commands with -D instead of -I)
iptables -D OUTPUT -d master.k3s.getvisibility.com -j DROP
iptables -D OUTPUT -d getvisibility.k3s.getvisibility.com -j DROP
iptables -D OUTPUT -d prod-eu-west-1-starport-layer-bucket.s3.eu-west-1.amazonaws.com -j DROP
iptables -D OUTPUT -d rpm.rancher.io -j DROP
Pros:
Most reliable method
Works at network level
Can be implemented on existing firewall infrastructure
Granular control
DNS Blocking
Description: Modify local DNS resolution to prevent access to Rancher domains.
To bring back removed functionality just remove these entries from /etc/hosts
file.
Selective Blocking Scenarios
Block Only Updates
Block these endpoints:
Block Only Monitoring
Block these endpoints:
If you are a Forcepoint customer:
Additional Notes:
Classified as Getvisibility - Partner/Customer Confidential