| Anchor | ||||
|---|---|---|---|---|
|
| Anchor | ||||
|---|---|---|---|---|
|
Problem Description
Agent is taking more than 5 minutes to produce the classification suggestion.
Solution
The suggestion prompt timestamp is defined in the below file which is present on the machine where the agent is installed
C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\GVClient.Service\GVClient_Service_Properties.config.json |
The suggestions prompt can be made faster by updating the below variable with a smaller value like 3000 i.e., 3 secs
"FileTextEventDebounceMilis": 3000 |
Restart the Getvisibility service.
...
...
The slowness can also occur when GVClient Service has lost connectivity to the Kafka bus. Verify the status of Kafka bus before reporting the issue.