UIWPF Loader Crashed

Scenario - UIWPF Loader Crashed

Problem Description

The agent ribbon bar button is not responding on clicking it

Potential Cause

So the scenario should like this:

1. Start Agent and service

2. Classify a document (eg. set compliance)

3. Change configuration → add new tag for compliance

4. Try to classify the document from point 2 again via explorer

5. The Agent will crash because it still has the old ClassificationEvent with less tags than the current configuration, making necessary the changes.
   

Solution

Manually rerun the “gvclient.uiwpf.loader” process if it has crashed.

This is the path of the file:

Also, restart the Getvisibility service to make sure the agent has stabilized now