Content Comparison

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Scenario -

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UIWPF Loader Crashed

Problem Description

The agent ribbon bar button is not responding on clicking it

Potential Cause

So the scenario should like this:

1. Start Agent and service

2. Classify a document (eg. set compliance)

3. Change configuration → add new tag for compliance

4. Try to classify the document from point 2 again via explorer

5. The Agent will crash because it still has the old ClassificationEvent with less tags than the current configuration, making necessary the changes.
   

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Solution

Manually rerun the “gvclient.uiwpf.loader” process if it has crashed.

This is the path of the file:

Also, restart the Getvisibility service to make sure the agent has stabilized now

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