Contents

Introduction

This document outlines the steps to install and update K3s servers and how to deploy and backup Synergy services.

[Customer] K3s Installation

Refer to the following page for the installation details: https://getvisibility.atlassian.net/wiki/spaces/KBTES/pages/108167174

[Reseller] Deploy Synergy

1. Go to Rancher dashboard and wait for the new cluster to become Active:
   
   

   Open

   

   
   
   
   

2. Select the cluster name and go to Apps > Charts and install the GetVisibility Essentials Helm chart:
   
   

   Open

   

    

3. Go to Apps > Charts and install the GetVisibility Monitoring Helm chart:

Install into Project: Default

4. Go to the global menu Continuous Delivery > Clusters and click on Edit config for the cluster:

5. Add 2 labels  product=synergy environment=prod and press Save.

Updates

Synergy backend services

Updates and custom settings are automatically applied to all Synergy backend services as long as the cluster has access to the public internet and can connect to the management server.

In case there’s no internet connection or the management server is down, the cluster agent will keep trying to reach the management server until a connection can be established.