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This agent can be deployed using different methods, from installing manually by the user, through deployment via GPO policy and by different deployment solutions such as SCCM, Intune, ManageEngine /wiki/spaces/GS/pages/304611375, /wiki/spaces/GS/pages/306217063 and others.
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It is recommended to use the latest deployment script to deploy the agent via SCCM: office-classifier/win-deployment-script.bat at develop ยท GetVisibility/office-classifier (github.com) The script will by default create log files under system drive. |
In case of a failed attempt, you can use the below method to generate installer logs that can be shared with the Support team during troubleshooting.
See more: Agent - Installation Synergy Agent for Windows: Deployment Guide
To generate installer logs, you will need to add the below parameter to the installation command, this can be used either with calling the installer manually or when deploying using deployment solutions mentioned above.
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After the above command is executed, you will find a log in the folder above.
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